Consumer Warranty Claim

Select a Reason for Contacting Us:

Consumer Warranty Claim Form
Consumers in the USA owning product within the factory warranty period can start the warranty process below by submitting a claim. Consumers outside the USA must contact their Rockford Fosgate dealer.

Warranty Policy
You can review our warranty policy here or in your owner's manual

Warranty Requirements:
• Original PROOF OF PURCHASE (Invoice or Receipt).
 Proof of purchase must contain DEALER NAME, SALE DATEPRODUCT MODEL NUMBER.
 Receipt must be from Authorized Rockford Fosgate Dealer. 3rd party sellers do not qualify.
 Speakers are replaced in pairs. Please provide both serial numbers when submitting claim.
 All electronics will need to be shipped to Rockford. Consumer is responsible for shipping costs.
• Only prepare to ship the item to be repaired.  DO NOT include any RCA's, harnesses, etc.
 Please wait for additional instructions before shipping your product.

 

Consumers in the USA can submit a product warranty claim here.  Only prepare to ship the actual item.  DO NOT include any accessories (RCA cables, harnesses) since we will not ship them back. Your receipt MUST clearly be an original proof of purchase (invoice, receipt, etc.) stating the transaction from a Dealer with the purchase date and dealer name. Products purchased from 3rd party sellers (eBay) do not qualify for warranty claims.


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Rockford Fosgate Headquarters

Address

600 South Rockford Drive
Tempe, Arizona 85288 (not a ship-to address)

Map of Rockford Address

USA Phone

480-967-3565

USA Toll-Free

1-800-669-9899

USA Credit Fax

480-967-8590

Hours (MST)

Mon. - Fri. 8am - 5pm

Intl. Sales

+86-18676034821

Frequently Asked Questions

You can contact Rockford Fosgate customer support by phone at 1-800-669-9899, or by using the form on this page.

Rockford Fosgate customer support is available Monday through Friday from 8:00 am to 5:00 pm MST.

Rockford Fosgate products come with a one-year warranty for mobile speakers, mobile signal processors, and mobile subwoofers. Mobile Audio POWER series amplifiers have a two-year warranty while PUNCH amplifiers and PRIME amplifiers have a one-year warranty. All Element Ready™ products like Marine, Motorsport, and Motorcycle, speakers and amplifiers are covered by a two-year warranty.

You can submit a warranty claim for your Rockford Fosgate product by filling out the online warranty claim form.

You can get technical support for your Rockford Fosgate product by visiting the Rockford Fosgate support page

The 12-digit serial number for your Rockford Fosgate product is typically located on the bottom of the product.